Table of Contents

Forward

1. The Personal Meaning of Volunteering
2. The Impact of Volunteers and Voluntary Organizations
3. Today's Volunteers: Who Volunteers and for What Causes?

4. The Role of the Board and Board Members
5. The Role of the Chief Volunteer Officer
6. Board and Staff: Who Does What?
7. Finding, Developing, and Rewarding Good Board Members
8. Recruiting, Encouraging, and Evaluating the Chief Staff Officer
9. Constructive Planning — Even in Voluntary Organizations
10. Working with Committees
11. Making the Most Out of Meetings
12. Fundraising
13. Budgeting and Financial Accountability
14. Ethics and Ethics Accountability
15. Evaluating Results

Part III:   Appendices

1. For Voluntary Organizations in Trouble — Or Don't Want to Be; also, Observations on Organizations that Are Models of Excellence
   
2. Standards for Charitable Accountability of the BBB Wise Giving Alliance (2002)
   
3. Robert's Rules of Order — Demystified
   
4. For the Fun of It: Minutes of Our Last Meeting

References of Books and Articles Cited in Text

Index