Posted on January 10, 2013

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Office Manager

Do you love helping people and finding ways to make their lives easier? Are you hyper-organized and efficient, with a warm, approachable demeanor? Are you looking for a challenging work experience? If so, we want to hear from you! GlobalGiving is a nonprofit organization that connects social entrepreneurs and grassroots organizations with individuals, corporations, and institutions that have an interest in supporting and fueling significant social impact. Since 2002, GlobalGiving has helped non-profits and social entrepreneurs in 120 countries grow their communities of donors and volunteers to nearly $80 million from more than 300,000 individual and corporate donors.

Position Summary

The Office Manager is a key contributor to the GlobalGiving team. This position reports to the COO/CFO, and will help ensure GlobalGiving staff and facilities are well-supported. GlobalGiving seeks a candidate who loves to take charge of a project from beginning to end, who approaches work with a high level of conscientiousness, thoughtfulness, and quality, and who will relish the opportunity to support a growing organization and a dynamic team. The role provides a great learning opportunity for someone interested in understanding the nuts and bolts of running a nonprofit organization.

Primary Responsibilities:

Office Management

• Manage administrative services including purchasing, shipping, check processing, and building maintenance
• Optimize use of office space, enhancing professionalism and visual aesthetics of environment
• Direct office administration budget (office supplies, utilities, professional subscriptions); take measures to contain or reduce expenses
• Supervise administrative and/or temporary support staff as needed
• Work with the team to maintain safe office environment and maintain emergency preparedness plan
• Identify areas of improvement in office management and develop and implement action plans
• Build solid relationships with staff, embodying GGF values and promoting fun, team-oriented environment
• Perform other duties as required by the organization and management

HR Administration

• Support COO with HR administration, including recruitment and onboarding, creation and delivery of new hire orientation for staff, exit interview and employee departure processing; review clerical and personnel records to ensure completeness and accuracy; maintain clearly categorized, user-friendly, secure file system and storage
• Ensure compliance and sufficiency of organizational insurance coverage (Liability, D&O, Cyber, etc.); support maintenance and upkeep of other organizational ratings (BBB, Charity Navigator, etc.)
• Track PTO accruals and use and generate reports for staff at least monthly

CEO Support

• Coordinate CEO calendar including travel, accommodations, meeting set-up and general correspondence
• Research, write (proposals, performance and grant reports), and help manage relationships of selected initiatives
• Oversee grant calendar—from proposal submission to reporting to close-out

Required Qualifications

• 1+ years office management or nonprofit experience, or equivalent combination of education and experience
• Excellent written and interpersonal communication skills; strong organizational and time management skills
• Ability to multi-task in a fast-paced environment, with a sense of humor, great productivity, detail orientation
• Strong operational orientation, project management skill, and focus on quality customer service with GlobalGiving staff, vendors, and partners
• Superior MS Office skills required; MS Access, Salesforce.com and other customer relationship management software experience a plus
• Commitment to the GlobalGiving mission and values, sense of humor, and desire to change the world
• High degree of flexibility and appetite for change

Application Instructions

Please submit a cover letter and resume to jobs@globalgiving.org